Loose Leaf Tea Shop

Loose Leaf Tea Shop: The best teas online. Black, green, oolong, white, yellow and English tea blends.

Our loose leaf tea shop offers over one hundred speciality teas from areas of the world renown for producing quality teas. Our English tea blends use the very best constituent teas. Speciality teas are from single gardens or recognised growing areas. Around twenty are organic. Oxidised, black teas include Assam, Darjeeling, Nilgiri, China and Ceylon. Un-oxidised, green teas include China, Japanese, Assam and Darjeeeling. Semi-oxidised, oolong teas include China and Formosa oolongs as well as examples from Darjeeling, Assam, Nepal and Vietnam. White Teas, the least processed of all, are not rolled or broken and include those from China, Ceylon, Darjeeling and Assam. Our flavoured speciality teas include black, green and oolong. Herbal Teas and Infusions are generally caffeine-free. Many have long been recognised for for their health benefits.

FeeFo Feedback

Feedback has been compiled from 368 customer reviews

DateProductScoreCustomer Comment

Moroccan Mint Loose Tea

Service:--
Product:--

Service rating : Keep the customer informed about deliveries I am still awaiting my order placed nearly two weeks ago. I gave it one star only so that I can move onto the comments page.
Product : As already outlined in a previous customer survey of the same order. This annoying as well


On 23-Jun-2017 the supplier responded:
Dear Mr Cole
I am sorry for the delay to your order which you should by now have received. I had been in hospital for eight days and email was not coming through to me. We have now cleared the backlog of orders which have been sent first class post.
We aim to despatch orders by the next working day.
Kind regards
Richard Grey

Vietnam Oolong Imperial

  • Customer also bought: .... :
  • China White Snow Bud tea
  • Sencha Gyokuro Asahi (Jade Dew) organic Japanese tea
Service:-
Product:+

Service rating : One week after I had placed order and no tea had arrived I rang at least 4 times to find out why but no answer Finally I got a call back only to learn tea had not been dispatched due to staff illness To Grey Teas credit they did then send first class and I received tea next day .
Product : Very good . Interesting tea

Darjeeling Thurbo First Flush 2017

  • Customer also bought: .... :
  • Keemun Hao Ya A
  • Earl Grey tea blend
Service:++

its excellent

Nilgiri organic tea Thiashola

Service:++
Product:nyt

Perfect service, perfect tea, therefore 5 stars.

Dian Hong Gong Fu organic

  • Customer also bought: .... :
  • Keemun Peony
Service:++
Product:++

Service rating : Order delivered neatly packaged and within the time span that was promised.
Product : Delivered together with the Keemun so same comments.

English Breakfast loose tea

Service:-
Product:nyt

It was a gift for a birthday yet to happen so can't answer any question

Darjeeling Thurbo Second Flush 2016

Service:--
Product:nyt

I have not even received my order...shocking to be asked to review something that has not been delivered yet. What is gong on and when might I expect it to be delivered?Soon I hope.


On 07-Jun-2017 the supplier responded:
You have not responded to our email of 29.5.17.


On 23-Jun-2017 the supplier responded:
Dear Mr Blackwood, I am sorry for the delay to your order which you should by now have received. I had been in hospital for eight days and email was not coming through to me. We have now cleared the backlog of orders which have been sent first class post.We aim to despatch orders by the next working day. Kind regards, Richard Grey

Formosa Oolong Poppy tea

  • Customer also bought: .... :
  • China Qi Lan Oolong tea
Service:++
Product:++

Service rating : I have ordered from Grey's for a few years now and I always find the web site easy to use the teas wonderful and the service impeccable.
Product : I love this tea. I find it mild and very refreshing. I use it every day and would miss it if I couldn't have it.

Lapsang Souchong Falcon

  • Customer also bought: .... :
  • Assam Harmutty Mid Season tea
  • Earl Grey tea blend
  • Good Morning tea blend
Service:++

The most important thing was the quality of the tea which the recipient rated as excellent although she was confused by the slightly scented taste in the breakfast tea.The first time discount code should have been in larger type - I had to search for its There was a quick dispatch and delivery. The website was nice to look at and helpfully informative

Assam Harmutty 2nd Flush

  • Customer also bought: .... :
  • Jin Shan Shi Yu tea
  • Organic Oolong Tea
  • China White Tea White Wings
Service:++
Product:++

Service rating : They sent the product promptly. Personally I did not like one of the teas, but that does not affect the service
Product : I liked it. On!y tried it once but it was good