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FeeFo Feedback

Feedback has been compiled from 340 customer reviews

DateProductScoreCustomer Comment

Ceylon Organic tea Uva Blackwood

  • Customer also bought: .... :
  • Ceylon Uva Wewesse tea
  • Ceylon Uva Pettiagalla OP tea
Service:++
Product:nyt

The recipient got the rea in time and loved it. Many thanks! I'm

Darjeeling Okayti First Flush 2016

  • Customer also bought: .... :
  • Darjeeling Namring Upper Second Flush tea
  • Good Afternoon tea blend
  • Diamond Jubilee tea blend
  • Darjeeling Namring Upper First Flush
Service:++
Product:++

Service rating : Excellent product with rapid service. What more could I ask
Product : a pleasing and enjoyable brew, give it a good long time to develop its full flavour

Formosa Lapsang

Service:++

Really excellent. My (lone) former supplier has just retired and since I have drunk no other tea but Formosan Lapsang for the last 30 years I was full of worries. However - all solved - Greys is just what it should be! Arrived rapidly and beautifully packed!

Kenya orthodox tea TGFOP1

  • Customer also bought: .... :
  • Earl Grey tea blend
  • Green Earl Grey Tea
Service:-

Love Greys teas but not enjoying the Earl Grey tea blend as can't taste any bergamot


On 16-Mar-2017 the supplier responded:
I am sorry you are disappointed with your Earl Grey tea. Ours is a delicate blend with subtle oil of bergamot. Unlike mass-market blends this is a natural oil which gives a well-balanced flavour. If you are used to pungent blends this may take a little adjusting to.

Nepalese Kathmandu TGFOP organic tea

  • Customer also bought: .... :
  • Nepalese Maloom FTGFOP tea
Service:++
Product:++

Service rating : Tea I was looking for was available to buy in U.K. Prices sensible. Easy to use website. Goods arrived promptly and well packaged. Teas a delight, takes me back to Khatmandu 😀
Product : It takes me back to Khatmandu hospitality

Jasmine Loose Tea

  • Customer also bought: .... :
  • Moroccan Mint Loose Tea
  • Lemon Loose Leaf Tea
  • Green Earl Grey Tea
  • Magnolia Loose Tea
  • Mango Loose Tea
  • Ceylon Nuwara Eliya Court Lodge OP1 tea
Service:++

Grey's tea safe always good quality and service is excellent

Ceylon White Tea Oodoowerre Silver Needle

Service:++
Product:++

Service rating : Best tea. Great service. Always have it in stock.
Product : Best tea. Great service. Buy it.

Nilgiri organic tea Thiashola

Service:++
Product:++

Service rating : Great recommendation on a different Nilgiri.
Product : A return to Nilgiri after a few months of Pettiagalla; most enjoyable.

Yunnan China black tea Superior

Service:++
Product:++

Service rating : We were a little disappointed that we could not get the cheaper version of Yunnan we had ordered in the past, but as Greys gave us a loyalty discount of £6 and free delivery we were quite happy with the result.
Product : I love Yunnan tea, and Greys are the only regular suppliers we have found for this. /Thank you

Assam Smoked Oolong tea

  • Customer also bought: .... :
  • Glass Teapot with Infuser
Service:-
Product:--

Service rating : Box for glass tea pot is so tatty it is laughable. No way I can give in that box as a present. Really poor. Also, the tea I ordered was open at the bottom and it had gone everywhere. So I've lost quite a bit of tea. It should have been in a sealed bag.
Product : Packet open so tea everywhere.


On 14-Feb-2017 the supplier responded:
The manufacturer's box for this delightful glass teapot is not that aesthetically pleasing. It should not however be tatty. It was covered in an extra layer of bubble-wrap for extra protection which we retained. We do offer a gift-wrapping service should you desire. I will refer the spilt tea packet to our packaging supplier. There should be no reason for it splitting. It is sealed with a re-usable sealing strip. We have refunded the cost of this tea.


On 14-Feb-2017 the supplier responded:
I am sorry that this damage has occurred. It must have received unusually rough treatment in transit, astonishing as the package was marked as containing glass. We have refunded the cost of this tea.