masala chai loose tea

    Masala Chai Tea loose tea

    Masala Chai Loose Tea: traditional to India. This richly aromatic, spiced tea ...

    £8.35£18.87 View Details


    Orange with Spices Tea

    Orange with Spices tea: loose leaf Distinctly orange without too much sweetness ...

    £5.28£13.03 View Details

FeeFo Feedback

Feedback has been compiled from 333 customer reviews

DateProductScoreCustomer Comment

Nilgiri organic tea Thiashola


Service rating : Great recommendation on a different Nilgiri.
Product : A return to Nilgiri after a few months of Pettiagalla; most enjoyable.

Yunnan China black tea Superior


Service rating : We were a little disappointed that we could not get the cheaper version of Yunnan we had ordered in the past, but as Greys gave us a loyalty discount of £6 and free delivery we were quite happy with the result.
Product : I love Yunnan tea, and Greys are the only regular suppliers we have found for this. /Thank you

Assam Smoked Oolong tea

  • Customer also bought: .... :
  • Glass Teapot with Infuser

Service rating : Box for glass tea pot is so tatty it is laughable. No way I can give in that box as a present. Really poor. Also, the tea I ordered was open at the bottom and it had gone everywhere. So I've lost quite a bit of tea. It should have been in a sealed bag.
Product : Packet open so tea everywhere.

On 14-Feb-2017 the supplier responded:
The manufacturer's box for this delightful glass teapot is not that aesthetically pleasing. It should not however be tatty. It was covered in an extra layer of bubble-wrap for extra protection which we retained. We do offer a gift-wrapping service should you desire. I will refer the spilt tea packet to our packaging supplier. There should be no reason for it splitting. It is sealed with a re-usable sealing strip. We have refunded the cost of this tea.

On 14-Feb-2017 the supplier responded:
I am sorry that this damage has occurred. It must have received unusually rough treatment in transit, astonishing as the package was marked as containing glass. We have refunded the cost of this tea.

Tie Guan Yin oolong

  • Customer also bought: .... :
  • Ceylon White Tea Oodoowerre Silver Needle
  • China Keemun Peony tea
  • Darjeeling Castleton tea

Service rating : As usual, the tea arrived quickly, in a lovely pizza-style box, inside which are the wonderful 3-layer tea bags (paper, aluminium foil & mylar). BTW I HATE it when the website questions my spelling of aluminium. This is the bloody UK, twerps!
But to continue.
The Ti Kuan Yin (Tie Guan Yin, fooh!) is superb, a hearty greenish oolong. The Darj. is a repeat purchase, well-known on my shelf. The Keemun I haven't tasted for decades, & am looking forward to renewing my acquaintance. And the Oodoowerre... I am keenly anticipating this.
I shall report on the Greys webite in due course.
Product : Good greenish oolong. Nuff said.

Nilgiri organic tea Thiashola


Service rating : Excellent
Product : Excellent Excellent Excellent

Nilgiri Tiger Hill Tea

  • Customer also bought: .... :
  • Earl Grey tea blend
  • Yunnan China black tea Superior
  • Tie Guan Yin oolong

Quick, accurate service

Earl Grey tea blend

  • Customer also bought: .... :
  • Darjeeling Namring Upper Second Flush tea
  • Jin Zhu Mao Jian
  • Da Hong Pao (Royal Red Robe) organic oolong tea
  • China Yellow Sun tea

Service rating : Quick delivery and strong packaging to protect tea. Great selection with good photos of tea and description. I find I need a notepad and pencil as the subdivided sections make it a little time consuming to compare prices and tasting notes. Best tea supplier I've used so far.
Product : Good balance. Bergamot not overpowering.

Chun Mee Moon Palace

  • Customer also bought: .... :
  • Pi Lo Chun
  • Nepalese Green Tea, Celebration

Service rating : Second order I have placed from greys teas both came promptly, well packaged and in great condition I will be a customer from now on.
Product : Love this tea it's been my favourite for many years now, a great leaf and has a lovely smooth finish

Green Darjeeling tea Rohini GFOP

  • Customer also bought: .... :
  • Ceylon Organic tea Uva Blackwood
  • Darjeeling Thurbo Second Flush 2016

a super range of very good quality tea with excellent customer service and amazingly speedy delivery and a joy to shop with you.

Jasmine Pearl Superior tea


Great tea arrived quickly. What more can I say